Important things to be taken care off while packing a XElectron product for Reverse Pickup:
Pack the product in XElectron Product Box (Preferred) or any other hard cardboard box.
The box size should not be much bigger than the product size. This is to ensure the product does not move/shake freely inside the box while transit.
To protect the product from damage, it should be properly cushioned/covered with bubble wrap (2 layers at least) or thermocol (2 layers at least).
In case of Tablet PC/Mobile Phone/Digital Photo Frame, please do not send your Accessories/Memory Card/SIM Card if not required. If accessories (Charger, Earphones) are being sent, they should be kept below the Tab and not over the Tab Screen.
A note addressing to the problems in the product should be included in the box.
A copy of the Invoice/Bill of the product should be provided in the box.
A declaration of the items being sent in the box should be attached/included in the box.
These instructions are important to ensure a safe transit of the product, as damage during transit is not covered under company warranty. Therefore the responsibility of proper packaging of the product lies with the customer.
Please Note: On-site Pick and Drop service is available for selected Pin Codes. Other customers can drop the product at the nearest office of our logistics partners. Call our Customer Care at +91 120 6494348 for Pin Code search.
